FAQs

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

Feel free to browse and select your pieces without needing to sign in or make an account. Create an account with our simple “Sign Up” process, put the items in your shopping bag and proceed to check out. Signing up also helps you with:

• Receiving offer updates and notifications on new arrivals and sale.
• Saving your address and details for quicker shopping in future.
• Reviewing past purchases.
• To order on COD                                                                                                                                                 

ARE THE COLOURS OF PRODUCTS SHOWN ON THE WEBSITE ACCURATE?

We cannot guarantee that your monitor or screen's display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary. Some products may also appear smaller or larger than their image displayed on the site. We try our best to give you an accurate image and detailed information to help you choose your pieces and be confident about your purchases. Any queries regarding product concerns can be mailed to us at guptaprachiofficial@gmail.com 

WANT AN ITEM THAT IS OUT OF STOCK OR HAVE A CUSTOMISED ORDER REQUIREMENT?

Contact with us at 8436260951

PAYMENT METHODS DO YOU ACCEPT?

We accept payments via debit and credit cards.For orders within India, we also offer Cash on Delivery. Bank transfers are accepted upon special request – please contact us for any other specific clarification.
If you are not able to make a payment via the above listed methods, please send us an e-mail at guptaprachiofficial@gmail.com and we will help you with your concerns.

IS IT SAFE TO USE MY CREDIT CARD ONLINE?

All orders are processed through a secure checkout system.

DO YOU SHIP TO MULTIPLE ADDRESSES?

We can only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?

Unfortunately, we are unable to redirect orders once your items have been dispatched.